Privacy Policy

Bill Swan t/a SX Computers respects your privacy and is committed to protecting the personal information you provide when using this website.

Who we are

SX Computers is the trading name of Bill Swan, a sole trader providing business IT support and related technology services in Rayleigh, Essex and across the UK.

Information we collect

When you contact SX Computers through this website, we may collect information such as your name, email address and the information you include in your enquiry.

We only ask for information that is reasonably necessary to respond to your enquiry and provide our services.

How we use your information

We use information submitted through the website to respond to enquiries, discuss your requirements, provide quotations or services where appropriate, and communicate with you about your enquiry.

Lawful basis

Depending on the circumstances, we process enquiry information because it is necessary to take steps at your request before entering into a contract, to perform a contract, or because we have a legitimate interest in responding to genuine business enquiries and managing our business.

Who we share information with

We do not sell your personal information. Information may be processed by service providers that are necessary to operate the website, receive enquiries or provide business services. Where third parties process personal data on our behalf, we take reasonable steps to ensure it is handled appropriately.

How long we keep information

We retain enquiry information only for as long as reasonably necessary for the purpose for which it was collected, including any period needed to deal with an enquiry, provide services, maintain appropriate business records or meet legal obligations.

Your rights

Subject to applicable law, you may have rights to request access to, correction or deletion of your personal information, restriction or objection to processing, and portability where applicable. Where processing is based on consent, you may withdraw that consent.

Contact

If you have a privacy question or wish to exercise your data protection rights, please use the enquiry form on our Contact page.

Complaints

If you are unhappy with how your personal information has been handled, please contact SX Computers first so that the matter can be investigated. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Cloudflare Turnstile

Our contact form uses Cloudflare Turnstile to help prevent spam and automated submissions. Turnstile may process technical information about your browser and device to determine whether a submission is likely to be made by a human. This service is provided by Cloudflare and is subject to Cloudflare’s own privacy practices.

Changes to this policy

This privacy policy may be updated from time to time to reflect changes to our services, technology or legal requirements.

Last updated: October 2026